IT Support

Welcome to our IT support blog posts. Bookmark this page to stay in the loop with our expert advice about IT and workplace security. Learn more about dealing with common challenges with Microsoft, Webex, cyber security and more.

How to send an encrypted email

Tech Tip Video #1: How to Send an Encrypted Email in Microsoft 365

By Intrust Man | July 22, 2022

Today, we’re going to be showing you how to send an encrypted email. The reasons you might want to encrypt an email would be to protect sensitive information or to…

Read More
Remote work policy template Intrust IT

Remote Work Policy Template Download

By Intrust Man | July 18, 2022

Recently, the pandemic may have forced you to close your physical office and send employees off to work from home. How prepared were you for this sudden shift? If your…

Read More
Intrust Choose Managed IT Checklists MSP

Choose Cincinnati IT Support for Business with our Managed IT Checklist

By Intrust Man | June 28, 2022

How to Choose IT Support for Business Finding a managed IT support company for your business can be a little daunting. Here at Intrust , we’ve designed a one-page IT…

Read More
Microsoft Office Auditing Case Study

How One Client Saved 28K with Microsoft Office 365 Auditing

By Intrust Man | June 16, 2022

We saved one client over $28,000 per year on Microsoft Office 365 licenses through our Office 365 auditing process.  Here at Intrust, almost all of our clients use Microsoft Office…

Read More
Managed Microsoft 365 featured image

Managed Microsoft 365: 9 Benefits of Managed IT Services

By Tim Rettig | June 16, 2022

If you are using or considering Microsoft 365 for your business? Consider this: Managed Microsoft 365 is even better. Managed 365 means that a managed service provider (MSP) correctly configures,…

Read More
New Models For Outsourced IT Support

In House, Co-Managed or Hybrid: New Models For Outsourcing IT Support

By Eric Martinez | May 19, 2022

You know you need better IT but you don’t know the best way to get it: Hire in-house or outsourcing IT support with a managed service provider (MSP)? Why not…

Read More
Avoid These Cloud Migration Nightmares

Cloud Migration Nightmares and Tips

By Josh Rees | May 12, 2022

By now you know that migrating to the cloud is an absolute necessity for both large and small companies for better mobility and collaboration and business resilience. But you need…

Read More
Saving Changes HP Thin Clients

Saving Changes When Using HP Thin Clients and Windows Embedded

By Intrust Man | May 8, 2022

HP thin clients that use Windows embedded as the operating system (OS) have a feature that causes them to revert back to the previous state upon reboot. With HP thin…

Read More
Disaster Recovery Time RTO & RPO

Know Your RTO & RPO For Disaster Recovery Time

By Intrust Man | April 27, 2022

If you are like many small business executives, you don’t know what your RTO or RPO are for your business — at least according to a recent article in Small…

Read More
Cloud Migration Strategy in 10 Steps

Your Cloud Migration Strategy in 10 Steps

By Josh Rees | March 17, 2022

Cloud migration, simply put, is moving your digital business operations such as relevant data, applications and IT-related processes from your onsite premises to an offsite cloud. A cloud migration strategy…

Read More