IT Support

Welcome to our IT support blog posts. Bookmark this page to stay in the loop with our expert advice about IT and workplace security. Learn more about dealing with common challenges with Microsoft, Webex, cyber security and more.

Cyber Security Company vs IT Company?

Cyber Security Company or IT Services Company: Which Best Protects Your Business?

By Eric Martinez | December 9, 2021

Cyber security can be confusing and it’s difficult to know where to turn for help. There are many companies, software and tools available that claim to have the answer. As…

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Virtual Desktop DaaS and Cloud PC

Desktop as a Service (DaaS) and Virtual Desktops: Are They Right for Your Business?

By Intrust Man | November 22, 2021

One of our jobs as a managed service provider (MSP) is to help our clients understand new IT and whether or not it will work for their business. The latest…

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Keep Your Identity Safe Online

Keeping Your Company and Your Identity Safe Online

By Intrust Man | November 16, 2021

Intrust’s cybersecurity pro, Dave Hatter, appeared on Local 12 this week to talk about the importance of keeping your identity safe online. Dave explained it’s important to understand that bad…

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Tax Benefits on Business IT Infrastructure Purchases

Buy Business IT Infrastructure Equipment Now for 2021 Tax Benefits

By Intrust Man | November 2, 2021

There’s a great tax benefit out there for anyone looking to upgrade their businesses IT infrastructure, but if you wait too long to make your purchases, you could miss out.…

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Anti-Spoofing Rules for Office 365

Office 365 Mail Rules to Use for Anti-Spoofing

By Intrust Man | October 14, 2021

Fraudulent emails are becoming a common cyber threat. Anti-spoofing mail rules set up in Office 365 can help. In these phishing schemes, scammers research internal company names and send emails…

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IT Jargon and IT Terminology

Talk Like a CIO: IT Jargon and IT Terminology Updates

By Intrust Man | October 7, 2021

Technology terms are like a revolving door. Once you get the hang of one, the door rotates and something else needs to be learned. Sometimes it is difficult to keep…

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Multifactor Authentication

Multifactor Authentication: There’s No Cyber Security (Insurance) Without It

By Tim Rettig | September 30, 2021

If you are in the market for cyber insurance, be prepared to document your multifactor authentication (MFA) policies and procedures. That’s because insurance companies are starting to require MFA to…

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Google Workplace vs Microsoft 365, Google vs Microsoft 365

Which Is Better: Google Workplace or Microsoft 365?

By Dave Hatter | September 9, 2021

As a managed service provider, we get asked this question a lot. Why Microsoft 365? Why not Google Workplace?  You might think: six of one, half dozen of the other,…

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Change IT Company Change IT Support

Change IT Company Guide: Ready to Change IT Support?

By Josh Rees | August 26, 2021

There are several reasons why you might want to change IT support providers. Maybe you’ve outgrown their services or are unhappy with their response time. Or, maybe you’ve never used…

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Moving to Microsoft Teams

Is Moving to Microsoft Teams Right for Your Business?

By Dave Hatter | August 5, 2021

If any kind of change sends chills up your spine, you’re not alone. Even moving from one type of IT tool to another: Is it really worth the pain? As…

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