What are co-managed IT services (also called hybrid IT services)?

Co-managed IT services, sometimes called hybrid IT services, involves keeping an IT staff in-house but also supplementing those internal resources with services from a managed service provider (MSP). If your business is large enough to maintain an in-house IT team, co-managed services can be the best of both worlds: You decide how much you want in-house and what you want from an MSP.
Here’s how it could work:

  • Your in-house IT team handles day-to-day IT maintenance, while leaning on the expertise of a managed service provider for advice and assistance.
  • Your MSP becomes your outsourced CTO (sometimes called a virtual chief information security officer or VCISO). Your internal IT team executes those plans and manages your systems.
  • Your IT leadership is in-house but directs an outsourced managed IT team to execute those strategies.
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