What is a managed service provider?
Managed service providers (MSP) supports your company’s network, infrastructure and other technology needs for a flat rate monthly fee. It’s “managed” because the MSP proactively works to keep your network up and running without interruption. That means they’re not just fixing what breaks, but partnering with you to get the most productivity out of your business.
That’s a simple answer but it’s a complex job to monitor and protect all your endpoints (devices, computers), data and infrastructure (servers). The best managed service providers also proactively monitor and patch manage to prevent disruption as well as offering training to your team and technology leadership guidance to you.
The provider you choose helps your business, starting with the setting up of your ITIL (internet technology infrastructure library).