Compare IT Service Packages from Intrust IT

As a leader among IT companies in , we've developed IT Service Packages that fit your business.

Are you comparing cyber security or IT companies in ?

To help clarify your options, here’s a side-by-side comparison of our care packages. We think choosing a managed service provider should be easy, clear-cut and almost as fun as ordering take-out. All packages can be customized for your specific needs. We are proud to offer flexible packages developed over our years. Plus, there are no long-term contracts, just long-term results for your business.

No matter the size of your company, we have the right size IT support plan for you.

KEY
  • Included

  • Optional

  • Metered

  • Unlimited

Basic Care

Complete Care

Enterprise Care

A reactive service model best for organizations using all cloud services.  A good fit for this service typically has less than 20 computer users, no servers, and handles most of their support needs in-house.  Includes a subset of our IT management and security software to patch and protect your endpoints, while being monitored by our 24/7/365 security operations center.

EssentialCare Small Business IT Support

Shared responsibility model with proactive managed IT services for organizations with 10-100 computer users and no internal IT team. Includes strategic business reviews, 24/7/365 cybersecurity protection, and unlimited support to ensure a stable and secure IT environment.

CompleteCare Mid Sized Business IT Support

A monthly retainer service model intended for organizations with over 100+ computer users who have at least one dedicated IT person on staff. We complement your IT team with our technical knowledge and dedicated resources to handle ongoing defined tasks and/or projects. All of our support tools including our 24/7/365 cybersecurity protection can be deployed if desired.

EnterpriseCare Enterprise IT Services

Packages start at:

$350/month

Packages start at:

$1,500/month

Packages start at:

$2,500/month

STRATEGY
  • Strategic Business Review

  • Budget Planning Assistance

  • Client Success Manager

  • Security Assessments

  • Compliance Assessments

STRATEGY
  • Strategic Business Review

  • Budget Planning Assistance

  • Client Success Manager

  • Security Assessments (Yearly)

  • Compliance Assessments

STRATEGY
  • Strategic Business Review

  • Budget Planning Assistance

  • Client Success Manager

  • Security Assessments

  • Compliance Assessments

PROCESSES
  • Vendor Management

  • Purchasing Assistance

  • Automated IT Maintenance and Management

PROCESSES
  • Vendor Management

  • Purchasing Assistance

  • Automated IT Maintenance and Management

PROCESSES
  • Vendor Management

  • Purchasing Assistance

  • Automated IT Maintenance and Management

PEOPLE
  • Remote Help Desk Support

  • Real Time Support Chat

  • After Hours Technical Support

  • Online Support Portal

  • M365 and Cyber Security Training

PEOPLE
  • Remote Help Desk Support

  • Real Time Support Chat

  • After Hours Technical Support

  • Online Support Portal

  • M365 and Cyber Security Training

PEOPLE
  • Remote Help Desk Support

  • Real Time Support Chat

  • After Hours Technical Support

  • Online Support Portal

  • M365 and Cyber Security Training

DATA SECURITY
  • NEW! 24/7/365 Security Operations Center

  • Anti-virus and Anti-malware

  • Advanced Endpoint Protection

  • $1M Ransomware Guarantee

  • DNS-layer Cyber Security

  • Advanced Ransomware Prevention

  • Device-level Encryption Enforcement

  • Advanced Spam Filtration

  • Security Information and Event Management (SIEM)

  • Disaster Recovery Appliance

  • Offsite Backup Data Storage

  • Redundant M365 data backup

DATA SECURITY
  • NEW! 24/7/365 Security Operations Center

  • Anti-virus and Anti-malware

  • Advanced Endpoint Protection

  • $1M Ransomware Guarantee

  • DNS-layer Cyber Security

  • Advanced Ransomware Prevention

  • Device-level Encryption Enforcement

  • Advanced Spam Filtration

  • Security Information and Event Management (SIEM)

  • Disaster Recovery Appliance

  • Offsite Backup Data Storage

  • Redundant M365 data backup

DATA SECURITY
  • NEW! 24/7/365 Security Operations Center

  • Anti-virus and Anti-malware

  • Advanced Endpoint Protection

  • $1M Ransomware Guarantee

  • DNS-layer Cyber Security

  • Advanced Ransomware Prevention

  • Device-level Encryption Enforcement

  • Advanced Spam Filtration

  • Security Information and Event Management (SIEM)

  • Disaster Recovery Appliance

  • Offsite Backup Data Storage

  • Redundant M365 data backup

APPLICATIONS
  • Third-Party Software Support (LOB Apps)

  • Application Updates

APPLICATIONS
  • Third-Party Software Support (LOB Apps)

  • Application Updates

APPLICATIONS
  • Third-Party Software Support (LOB Apps)

  • Application Updates

PLATFORMS
  • Patch Management

  • Event Monitoring

PLATFORMS
  • Patch Management

  • Event Monitoring

PLATFORMS
  • Patch Management

  • Event Monitoring

INFRASTRUCTURE
  • Onsite Technical Support

  • Depot Work

  • Server Monitoring

  • Network Infrastructure Monitoring

  • Network Configuration Backup

  • Alert Response - Business Hours

  • Alert Response - After Hours

INFRASTRUCTURE
  • Onsite Technical Support

  • Depot Work

  • Server Monitoring

  • Network Infrastructure Monitoring

  • Network Configuration Backup

  • Alert Response - Business Hours

  • Alert Response - After Hours

INFRASTRUCTURE
  • Onsite Technical Support

  • Depot Work

  • Server Monitoring

  • Network Infrastructure Monitoring

  • Network Configuration Backup

  • Alert Response - Business Hours

  • Alert Response - After Hours

FACILITIES
  • Environmental Monitoring

  • Bandwidth Management

FACILITIES
  • Environmental Monitoring

  • Bandwidth Management

FACILITIES
  • Environmental Monitoring

  • Bandwidth Management

Get just the right amount of support for your growing company with our BasicCare Package.

Take tech off your plate when you select and customize our CompleteCare Package.

Get award-winning IT support when you select and customize our EnterpriseCare Package.

At Intrust IT, we’ve offered IT services since 1992. Taken together, these services help all the layers of your organization work together. Learn about other companies we have helped and why we are a leader among IT companies in with case studies on our Intrust IT LinkedIn page. Questions on which package is best for you? Schedule an appointment to discuss your company’s IT services needs.

No matter the size of your company, we have the right size IT support plan for you.

Basic Care

We are your outsourced cyber security and IT support team. This package is best for businesses without a dedicated IT support person and with 1 to 10 computers.

EssentialCare Small Business IT Support

Packages start at:

$250/month

KEY
  • Included

  • Optional

  • Metered

  • Unlimited

STRATEGY
  • Quarterly Business Review

  • Budget Planning Assistance

  • Client Success Manager

  • Security Assessments (Yearly)

  • Compliance Assessments

PROCESSES
  • Vendor Management

  • Purchasing Assistance

  • Automated IT Maintenance and Management

PEOPLE
  • Remote Help Desk Support

  • Real Time Support Chat

  • After Hours Technical Support

  • Online Support Portal

  • M365 and Cyber Security Training

DATA SECURITY
  • Anti-virus and Anti-malware

  • Advanced Endpoint Protection

  • $1M Ransomware Guarantee

  • DNS-layer Cyber Security

  • Advanced Ransomware Prevention

  • Device-level Encryption Enforcement

  • Advanced Spam Filtration

  • Security Information and Event Management (SIEM)

  • Disaster Recovery Appliance

  • Offsite Backup Data Storage

  • Redundant M365 data backup

APPLICATIONS
  • Third-Party Software Support (LOB Apps)

  • Application Updates

PLATFORMS
  • Patch Management

  • Event Monitoring

INFRASTRUCTURE
  • Onsite Technical Support

  • Backup Monitoring

  • Server Monitoring

  • Network Infrastructure Monitoring

  • Depot Work

  • Alert Response - Business Hours

  • Alert Response - After Hours

FACILITIES
  • Environmental Monitoring

  • Bandwidth Management

Get just the right amount of support for your growing company with our BasicCare Package.

Complete Care

We are your full-service cyber security and IT support team. This package is best for businesses without an internal IT team and with 10-100 computer users.

CompleteCare Mid Sized Business IT Support

Packages start at:

$1,500/month

KEY
  • Included

  • Optional

  • Metered

  • Unlimited

STRATEGY
  • Quarterly Business Review

  • Budget Planning Assistance

  • Client Success Manager

  • Security Assessments (Quarterly)

  • Compliance Assessments

PROCESSES
  • Vendor Management

  • Purchasing Assistance

  • Automated IT Maintenance and Management

PEOPLE
  • Remote Help Desk Support

  • Real Time Support Chat

  • After Hours Technical Support

  • Online Support Portal

  • M365 and Cyber Security Training

DATA SECURITY
  • Anti-virus and Anti-malware

  • Advanced Endpoint Protection

  • $1M Ransomware Guarantee

  • DNS-layer Cyber Security

  • Advanced Ransomware Prevention

  • Device-level Encryption Enforcement

  • Advanced Spam Filtration

  • Security Information and Event Management (SIEM)

  • Disaster Recovery Appliance

  • Offsite Backup Data Storage

  • Redundant M365 data backup

APPLICATIONS
  • Third-Party Software Support (LOB Apps)

  • Application Updates

PLATFORMS
  • Patch Management

  • Event Monitoring

INFRASTRUCTURE
  • Onsite Technical Support

  • Backup Monitoring

  • Server Monitoring

  • Network Infrastructure Monitoring

  • Depot Work

  • Alert Response - Business Hours

  • Alert Response - After Hours

FACILITIES
  • Environmental Monitoring

  • Bandwidth Management

Take tech off your plate when you select and customize our CompleteCare Package.

Enterprise Care

We are your internal IT department’s BFF. This is a popular with enterprises over 100+ people who have at least one dedicated IT team member on staff.

EnterpriseCare Enterprise IT Services

Packages start at:

$2,500/month

KEY
  • Included

  • Optional

  • Metered

  • Unlimited

STRATEGY
  • Quarterly Business Review

  • Budget Planning Assistance

  • Client Success Manager

  • Security Assessments

  • Compliance Assessments

PROCESSES
  • Vendor Management

  • Purchasing Assistance

  • Automated IT Maintenance and Management

PEOPLE
  • Remote Help Desk Support

  • Real Time Support Chat

  • After Hours Technical Support

  • Online Support Portal

  • M365 and Cyber Security Training

DATA SECURITY
  • Anti-virus and Anti-malware

  • Advanced Endpoint Protection

  • $1M Ransomware Guarantee

  • DNS-layer Cyber Security

  • Advanced Ransomware Prevention

  • Device-level Encryption Enforcement

  • Advanced Spam Filtration

  • Security Information and Event Management (SIEM)

  • Disaster Recovery Appliance

  • Offsite Backup Data Storage

  • Redundant M365 data backup

APPLICATIONS
  • Third-Party Software Support (LOB Apps)

  • Application Updates

PLATFORMS
  • Patch Management

  • Event Monitoring

INFRASTRUCTURE
  • Onsite Technical Support

  • Backup Monitoring

  • Server Monitoring

  • Network Infrastructure Monitoring

  • Depot Work

  • Alert Response - Business Hours

  • Alert Response - After Hours

FACILITIES
  • Environmental Monitoring

  • Bandwidth Management

Get award-winning IT support when you select and customize our EnterpriseCare Package.

At Intrust IT, we’ve offered IT services for more than 25 years. Taken together, these services help all the layers of your organization work together. Learn about other companies we have helped and why we are a leader among IT companies in with case studies on our Intrust IT LinkedIn page. Questions on which package is best for you? Schedule an appointment to discuss your company’s IT services needs.

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