Government IT Support

Our government IT support and cybersecurity expertise can make your area administration more productive and secure

Is Your IT Up to Government Standards?

IT should be streamlining your operations and making life easier for your team and constituents. Ignoring technical debt and treating IT like an afterthought could put your organization at risk from crippling cyber attacks or noncompliance. From GIS and permitting and licensing applications to tax collection and emergency management systems, today’s technology moves much too fast for a single IT person to keep up. You need a team of technology experts who understand government IT to help you stay ahead.

We invite you to tap into our extensive experience in the municipal government sector to keep your organization secure and productive.

Specialized Municipal Government IT Support

Rely on the Intrust team to drive productivity, security and compliance (NIST, FedRAMP, GDPR, HIPAA, Section 508 Accessibility Standards), and provide fast and thorough support. Whether you are considering switching your IT provider, improving your technology strategy or looking to streamline operations for your organization, Intrust can help. We take the time to personalize our approach and create a roadmap that meets or exceeds your goals and makes technology budgeting easy. 

Some of the challenges our team can help your organization overcome include:

Digital inclusion

Municipal governments need to ensure that all citizens have access to digital resources and services, including internet connectivity, digital literacy training and online government services. This can be a challenge, especially for vulnerable populations such as low-income households, seniors and people with disabilities.

Cybersecurity threats

Municipal governments handle sensitive data, such as citizen records, financial information and public safety information, which makes them vulnerable to cybersecurity threats such as hacking, phishing and malware attacks. These attacks can lead to data breaches, operation disruption and financial losses. We use industry-leading cybersecurity tools and practices coupled with our 24/7/365 security operations center (SOC) to protect against data breaches and cyber attacks.

Legacy systems and outdated technology

Many municipal governments rely on legacy systems and outdated technology that can slow down processes, limit functionality and create data silos. These systems can be difficult and expensive to maintain, and may not integrate well with newer technologies.

Connectivity and data integration

Municipal governments need to connect multiple systems and devices, such as emergency response systems, transportation networks and public utility services, to ensure seamless data exchange and process automation. However, integrating these systems and ensuring data accuracy can be challenging, especially when dealing with different data formats and standards.

Privacy and data protection

Municipal governments need to ensure that they collect, store and use citizen data in a responsible and transparent manner, in compliance with data protection regulations. This includes ensuring that data is secure, accessible only to authorized personnel and used for its intended purpose.

IT talent shortage

In every kind of organization, IT talent is increasingly expensive, difficult to recruit and difficult to retain. This shortage of skilled IT workers leaves fewer resources for managing complex technology infrastructure, ensuring cybersecurity and effectively analyzing data. Don’t put your organization at risk: Let our team of experts fill your skills gap.

Maximize existing IT spend

Budgets are tight everywhere. We can help you learn how to use your existing tools and systems so that you get the most bang for your technology buck.

Not Confident in Your Current MSP?


Every year, your governing body relies more on technology to run smoothly. You face specific compliance and cybersecurity concerns. Can you trust an inexperienced MSP to keep your IT fully functional and secure?

  • 30+ years of experience as an MSP
  • Deep, demonstrable expertise - more than 70 certifications
  • Friendly, helpful employee owners ready to assist
  • Unique relationship-first approach
  • Proven systems customized for each individual client

Is Your Municipality Protected From Cyber Crime?

Probably not. In fact, 62 percent of organizations don’t have the skills in-house to prevent cybercrime.

Are you prepared for a worst-case scenario? What would you do in the face of disaster?

With our Business Continuity Plan Template for Municipalities, you can start steering your municipality in the right direction. 

Cybersecurity threats are everywhere, and cyber incidents aren’t easy to deal with. Start with our template today.

Download the Template

Get Reliable Business IT Support Services

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1. Schedule a time for us to meet (we’ll come to you)

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2. Tell us your technology challenges and ambitions

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3. Partner with Intrust and get back to growing your business

At your location, by Teams or phone