Cincinnati Managed IT Support and Cyber Security

Intrust IT is a Cincinnati IT support and cyber security partner that gets you and gets back to you. As a locally-owned and employee-owned small business, we empathize with business owners, use our ingenuity to solve problems, and deliver service that makes our clients happy.

We see you wearing all those hats at work

You’re busy putting out tech fires while your to-do list just gets longer and longer. Expensive IT issues are multiplying like rabbits. At this point, IT is a giant time-suck that’s busting your budget and obliterating your sense of humor. It can be difficult for any one person to keep up with IT today. We get it.

Peace of mind with our Million Dollar Cyber Guarantee

Talk to the owner every time you call (We’re employee-owned and invested in your success)

Over 99% customer satisfaction rate for over three years

No long-term contracts (cancel anytime with 30 days notice)

CompleteCare Managed IT Services

Relax. Your IT is handled start to finish: from security and monitoring to user account setup and unlimited IT support requests. We’ve got this.

Five key components of our CompleteCare Package

  1. IT strategy plan with fixed pricing and quarterly review

  2. Monthly onsite check-in and unlimited technical support on your site

  3. A local help desk you can reach via phone, email, chat, webform or in-person

  4. Our Million Dollar Cyber Guarantee

  5. 24/7 network systems monitoring

Managed IT Services with No Wild Guesses

You know technology is critical to your company’s success, and you’re willing to invest in IT as needed. What you hate is being blindsided by budget-busting upgrades, purchases and repairs. The Intrust IT CompleteCare package gives you peace of mind.

A flat-rate monthly service plan from Intrust IT provides your company with budget consistency and predictable monthly costs for your IT management and IT support.

What are Managed IT Services?

Managed IT services are simply defined as an agreement we hold with our clients to perform a set of IT tasks at a set monthly rate.

This includes: providing security and software updates for your PCs, servers and networks, providing help desk support for your employees, delivering IT education and providing strategic IT planning.

With our flat-rate monthly plan, you can put your focus back into your business instead of worrying about your technology.

With managed services from Intrust IT, you can:

Become more productive with IT support that keeps your business up and running.

Focus on your business while your technology is carefully monitored by our team of experts.

Expect predictable costs with a fixed monthly rate that covers everything you need.

Protect your business: We shield your data and network from outside threats.

EnterpriseCare: IT Support For Your IT Team

Even the best tech people need help sometimes. With an EnterpriseCare plan, you can count on Intrust IT to support your staff with small business IT support services.

Five key components of our EnterpriseCare Package

  1. On-demand help desk support; both remote and onsite

  2. Proactive system monitoring

  3. Patch management

  4. Purchasing assistance

  5. IT automation

The Return on Investment (ROI)

A proactive, strategic IT support plan can bring indispensable value to your company. The knowledge, experience and ability of a seasoned IT team can provide the backbone for accelerating your business growth. With Intrust IT as your small business IT support service team, you can feel confident we've got you covered.

Members of our team are always available as a resource because everyone who assists you is a full-time employee of Intrust, not a temporary contractor.

We’ve been providing IT services since 1992. With in-depth knowledge from years of experience, we design and implement systems to move you forward.

Small Business IT Support services from Intrust IT provide:

Purchasing assistance: Our expert consultants pinpoint any faults in your current IT infrastructure and help you discover affordable solutions for your individual business.

Technical support: Our EnterpriseCare includes on-demand remote and onsite help desk support. You can rest assured you have help when you need it, where you need it.

Cyber security: The cyber security of your company is always at the top of our minds. We build security into our solutions as a core component; not an afterthought.

Patch management: To keep your software secure and functional, our teams analyze and scan your existing programs to be sure any necessary updates or patches are made. We’re proactive, so your systems keep running smoothly.

Tap Into the Strength of Small Business IT Support Services

Your current IT investment should help your company achieve the vision you have for it. With EnterpriseCare from Intrust, we support your staff, so your IT drives the business forward instead of holding it back.

With an EnterpriseCare plan, you can count on Intrust to help you achieve your goals while maintaining your organization’s technology and cyber security. Strategic IT outsourcing can help you balance the cost of your technology and the benefits to your business. Contact us or book a meeting to learn more.

Cyber Security in Cincinnati

We’re tough on cyber crime: We find and fix your company’s vulnerabilities. We understand that cyber threats are intimidating and seem to be everywhere.

We believe your cyber security plan should give you complete confidence. Fully protecting your company’s data, assets and people from cyber crime is our goal.

Custom cyber security solutions from Intrust IT include:

Threat detection: Protect yourself from hackers and online predators.

Liability assessment: Our experts find weak spots in your network and fix them accordingly.

Anti-virus strategies: Protect your company from viruses, spyware and malware.

User education: Your users are your biggest security vulnerability. We train them and test them to be “human firewalls” to protect your company.

Cyber Criminals Are Not Welcome Here

Do you lose sleep worrying if your vital business information is safeguarded against hackers, viruses and malware? Are you haunted by the idea that criminals could be snooping around your network remotely? Let Intrust IT’s cyber services give you peace of mind.

We are proud that our cyber security consultant Dave Hatter has earned several security related certifications including ISC2’s Certified Information Systems Security Professional (CISSP) CISSP Certified and Certified Secure Software Lifecycle Professional (CSSLP) as well as CompTIA’s Security+ and Network+.

The CISSP certification is considered by many to be the world's premier cybersecurity certification, and earning these certifications demonstrates that the recipient has what it takes to effectively design, implement and manage a best-in-class cyber security program. Contact us or book a meeting to learn more.

Get Protected Now

The internet is part of every company's daily business processes, which means you're already vulnerable to numerous online threats. Time is of the essence: Defend all you've worked for today with our 24/7 monitoring and guaranteed ransomware protection.

Contact Us

Cincinnati Cloud Services and Custom IT Projects

Finding it hard to move complex systems to the cloud while maintaining your day-to-day responsibilities? Our Cincinnati cloud services and IT projects can help you achieve your vision through custom technology projects.

We understand being held back by technology limitations can be frustrating. All companies need help sometimes, but just hiring a consultant can leave a company with a plan and no results. At Intrust IT, we treat your project as one of our own from start to finish. You can count on our Cincinnati cloud services and IT projects group to help you move faster. Contact us or book a meeting to learn more.

With IT consulting from Intrust IT you get:

IT analysis: Our expert consultants pinpoint the faults in your current IT infrastructure in order to design an affordable solution for your individual business.

A balanced approach: Using our comprehensive experience with both on-premises and cloud solutions, we make sure that we leverage the right cloud technologies to give your company the best return on investment (ROI) and lowest total cost of ownership (TCO), while keeping privacy and scalability in mind.

Installation and complete project implementation: With strategic vendor partnerships and in-depth knowledge from years of experience, we design and implement systems to move you forward. We also execute these IT projects in a turnkey manner onsite or remotely.

Cyber security: We always hold the cyber security of your company as a top priority, so we build security into our solutions as a core component and not an afterthought.

When Your Needs Go Beyond Just Consulting

When a business is ready to move forward, technology can be a help or a hindrance. Maybe your vision of growth is to add more locations, improve a customer service system, move to the cloud or upgrade legacy systems.

Whatever you want to achieve, we offer turnkey projects and cloud services that get the job done. When you consult with Intrust, we provide a customized plan and pricing, then get to work on implementation.

Read Our Latest Intrust-imonials


“Intrust provides the most peace of mind I’ve had in terms of security and redundancy.”
— Tyler W., processing facility operations manager


“Intrust IT is great to work with. They respond to tickets when you put them in, with great response time. I know what to do when trouble comes up.”
— Linda S., service firm IT manager


“Intrust IT is a trusted advisor for us; a partner I don’t have to manage. They’re reliable self-starters.”
— Kelli C., manufacturing company IT director

Forward Thinking

“I rely on Intrust sharing what we should be thinking about in the future for budgeting and technology purposes. They know my company and are true advisors.”
— Nan M., professional service company COO