Are you comparing cyber security or IT companies in Cincinnati?
To help clarify your options, here’s a side-by-side comparison of our care packages, as a leader among IT companies in Cincinnati. We think choosing a managed service provider should be easy, clear-cut and almost as fun as ordering take-out. All packages can be customized for your specific needs. We are proud to offer flexible packages developed over our years. Plus, there are no long-term contracts, just long-term results for your business.
No matter the size of your company, we have the right size IT support plan for you.
KEY
-
Included
-
Optional
-
Metered
-
Unlimited
Basic Care
Complete Care
Enterprise Care
A reactive service model best for organizations with a part-time IT support person with under 20 computer users and no servers. Includes a subset of our IT management tools to patch your endpoints, 24x7x365 cybersecurity protection, and an hour of requested support each month.

Shared responsibility model with proactive managed IT services for organizations with 10-100 computer users and no internal IT team. Includes strategic business reviews, 24x7x365 cybersecurity protection, and unlimited support to ensure a stable and secure IT environment.



A monthly retainer service model intended for organizations with over 100+ computer users who have at least one dedicated IT person on staff. We complement your IT team with our technical knowledge and dedicated resources to handle ongoing defined tasks and/or projects. All of our support tools including our 24x7x365 cybersecurity protection can be deployed if desired.



Packages start at:
$350/month
Packages start at:
$1,500/month
Packages start at:
$2,500/month
STRATEGY
-
Strategic Business Review
-
Budget Planning Assistance
-
Client Success Manager
-
Security Assessments
-
Compliance Assessments
STRATEGY
-
Strategic Business Review
-
Budget Planning Assistance
-
Client Success Manager
-
Security Assessments (Yearly)
-
Compliance Assessments
STRATEGY
-
Strategic Business Review
-
Budget Planning Assistance
-
Client Success Manager
-
Security Assessments
-
Compliance Assessments
PROCESSES
-
Vendor Management
-
Purchasing Assistance
-
Automated IT Maintenance and Management
PROCESSES
-
Vendor Management
-
Purchasing Assistance
-
Automated IT Maintenance and Management
PROCESSES
-
Vendor Management
-
Purchasing Assistance
-
Automated IT Maintenance and Management
PEOPLE
-
Remote Help Desk Support
-
Real Time Support Chat
-
After Hours Technical Support
-
Online Support Portal
-
M365 and Cyber Security Training
PEOPLE
-
Remote Help Desk Support
-
Real Time Support Chat
-
After Hours Technical Support
-
Online Support Portal
-
M365 and Cyber Security Training
PEOPLE
-
Remote Help Desk Support
-
Real Time Support Chat
-
After Hours Technical Support
-
Online Support Portal
-
M365 and Cyber Security Training
DATA SECURITY
-
NEW! 24x7x365 Security Operations Center
-
Anti-virus and Anti-malware
-
Advanced Endpoint Protection
-
$1M Ransomware Guarantee
-
DNS-layer Cyber Security
-
Advanced Ransomware Prevention
-
Device-level Encryption Enforcement
-
Advanced Spam Filtration
-
Security Information and Event Management (SIEM)
-
Disaster Recovery Appliance
-
Offsite Backup Data Storage
-
Redundant M365 data backup
DATA SECURITY
-
NEW! 24x7x365 Security Operations Center
-
Anti-virus and Anti-malware
-
Advanced Endpoint Protection
-
$1M Ransomware Guarantee
-
DNS-layer Cyber Security
-
Advanced Ransomware Prevention
-
Device-level Encryption Enforcement
-
Advanced Spam Filtration
-
Security Information and Event Management (SIEM)
-
Disaster Recovery Appliance
-
Offsite Backup Data Storage
-
Redundant M365 data backup
DATA SECURITY
-
NEW! 24x7x365 Security Operations Center
-
Anti-virus and Anti-malware
-
Advanced Endpoint Protection
-
$1M Ransomware Guarantee
-
DNS-layer Cyber Security
-
Advanced Ransomware Prevention
-
Device-level Encryption Enforcement
-
Advanced Spam Filtration
-
Security Information and Event Management (SIEM)
-
Disaster Recovery Appliance
-
Offsite Backup Data Storage
-
Redundant M365 data backup
APPLICATIONS
-
Third-Party Software Support (LOB Apps)
-
Application Updates
APPLICATIONS
-
Third-Party Software Support (LOB Apps)
-
Application Updates
APPLICATIONS
-
Third-Party Software Support (LOB Apps)
-
Application Updates
PLATFORMS
-
Patch Management
-
Event Monitoring
PLATFORMS
-
Patch Management
-
Event Monitoring
PLATFORMS
-
Patch Management
-
Event Monitoring
FACILITIES
-
Environmental Monitoring
-
Bandwidth Management
FACILITIES
-
Environmental Monitoring
-
Bandwidth Management
FACILITIES
-
Environmental Monitoring
-
Bandwidth Management
Get just the right amount of support for your growing company with our BasicCare Package.
Take tech off your plate when you select and customize our CompleteCare Package.
Get award-winning IT support when you select and customize our EnterpriseCare Package.
At Intrust IT, we’ve offered IT services since 1992. Taken together, these services help all the layers of your organization work together. Learn about other Cincinnati companies we have helped and why we are a leader among IT companies in Cincinnati with case studies on our Intrust IT LinkedIn page. Questions on which package is best for you? Schedule an appointment to discuss your company’s IT services needs.
No matter the size of your company, we have the right size IT support plan for you.
Basic Care
We are your outsourced cyber security and IT support team. This package is best for businesses without a dedicated IT support person and with 1 to 10 computers.



Packages start at:
$250/month
KEY
-
Included
-
Optional
-
Metered
-
Unlimited
STRATEGY
-
Quarterly Business Review
-
Budget Planning Assistance
-
Client Success Manager
-
Security Assessments (Yearly)
-
Compliance Assessments
PROCESSES
-
Vendor Management
-
Purchasing Assistance
-
Automated IT Maintenance and Management
PEOPLE
-
Remote Help Desk Support
-
Real Time Support Chat
-
After Hours Technical Support
-
Online Support Portal
-
M365 and Cyber Security Training
DATA SECURITY
-
Anti-virus and Anti-malware
-
Advanced Endpoint Protection
-
$1M Ransomware Guarantee
-
DNS-layer Cyber Security
-
Advanced Ransomware Prevention
-
Device-level Encryption Enforcement
-
Advanced Spam Filtration
-
Security Information and Event Management (SIEM)
-
Disaster Recovery Appliance
-
Offsite Backup Data Storage
-
Redundant M365 data backup
APPLICATIONS
-
Third-Party Software Support (LOB Apps)
-
Application Updates
PLATFORMS
-
Patch Management
-
Event Monitoring
INFRASTRUCTURE
-
Onsite Technical Support
-
Backup Monitoring
-
Server Monitoring
-
Network Infrastructure Monitoring
-
Depot Work
-
Alert Response - Business Hours
-
Alert Response - After Hours
FACILITIES
-
Environmental Monitoring
-
Bandwidth Management
Get just the right amount of support for your growing company with our BasicCare Package.
Complete Care
We are your full-service cyber security and IT support team. This package is best for businesses without an internal IT team and with 10-100 computer users.



Packages start at:
$1,500/month
KEY
-
Included
-
Optional
-
Metered
-
Unlimited
STRATEGY
-
Quarterly Business Review
-
Budget Planning Assistance
-
Client Success Manager
-
Security Assessments (Quarterly)
-
Compliance Assessments
PROCESSES
-
Vendor Management
-
Purchasing Assistance
-
Automated IT Maintenance and Management
PEOPLE
-
Remote Help Desk Support
-
Real Time Support Chat
-
After Hours Technical Support
-
Online Support Portal
-
M365 and Cyber Security Training
DATA SECURITY
-
Anti-virus and Anti-malware
-
Advanced Endpoint Protection
-
$1M Ransomware Guarantee
-
DNS-layer Cyber Security
-
Advanced Ransomware Prevention
-
Device-level Encryption Enforcement
-
Advanced Spam Filtration
-
Security Information and Event Management (SIEM)
-
Disaster Recovery Appliance
-
Offsite Backup Data Storage
-
Redundant M365 data backup
APPLICATIONS
-
Third-Party Software Support (LOB Apps)
-
Application Updates
PLATFORMS
-
Patch Management
-
Event Monitoring
INFRASTRUCTURE
-
Onsite Technical Support
-
Backup Monitoring
-
Server Monitoring
-
Network Infrastructure Monitoring
-
Depot Work
-
Alert Response - Business Hours
-
Alert Response - After Hours
FACILITIES
-
Environmental Monitoring
-
Bandwidth Management
Take tech off your plate when you select and customize our CompleteCare Package.
Enterprise Care
We are your internal IT department’s BFF. This is a popular with enterprises over 100+ people who have at least one dedicated IT team member on staff.



Packages start at:
$2,500/month
KEY
-
Included
-
Optional
-
Metered
-
Unlimited
STRATEGY
-
Quarterly Business Review
-
Budget Planning Assistance
-
Client Success Manager
-
Security Assessments
-
Compliance Assessments
PROCESSES
-
Vendor Management
-
Purchasing Assistance
-
Automated IT Maintenance and Management
PEOPLE
-
Remote Help Desk Support
-
Real Time Support Chat
-
After Hours Technical Support
-
Online Support Portal
-
M365 and Cyber Security Training
DATA SECURITY
-
Anti-virus and Anti-malware
-
Advanced Endpoint Protection
-
$1M Ransomware Guarantee
-
DNS-layer Cyber Security
-
Advanced Ransomware Prevention
-
Device-level Encryption Enforcement
-
Advanced Spam Filtration
-
Security Information and Event Management (SIEM)
-
Disaster Recovery Appliance
-
Offsite Backup Data Storage
-
Redundant M365 data backup
APPLICATIONS
-
Third-Party Software Support (LOB Apps)
-
Application Updates
PLATFORMS
-
Patch Management
-
Event Monitoring
INFRASTRUCTURE
-
Onsite Technical Support
-
Backup Monitoring
-
Server Monitoring
-
Network Infrastructure Monitoring
-
Depot Work
-
Alert Response - Business Hours
-
Alert Response - After Hours
FACILITIES
-
Environmental Monitoring
-
Bandwidth Management
Get award-winning IT support when you select and customize our EnterpriseCare Package.
At Intrust IT, we’ve offered IT services for more than 25 years. Taken together, these services help all the layers of your organization work together. Learn about other Cincinnati companies we have helped and why we are a leader among IT companies in Cincinnati with case studies on our Intrust IT LinkedIn page. Questions on which package is best for you? Schedule an appointment to discuss your company’s IT services needs.
Get Reliable IT Support
Get Reliable IT Support You Deserve Now
1. Schedule a time for us to meet (we'll come to you)
2. Tell us your tech troubles and ambitions
3. Partner with Intrust and get back to your goals
At your location, by Zoom or phone