Northern Kentucky IT Support MSP

Serving Covington, Florence, Erlanger, Newport and the entire NKY region. From the big picture to the tiny details, we handle your Northern Kentucky IT support and cyber security.

Too Many Tech Fires?

Are you wearing too many hats while your to-do list keeps growing? You need to focus on growing your business, not putting out IT fires. We can help. Intrust IT is a Cincinnati-based managed service provider, serving Northern Kentucky businesses of all sizes. From Covington to Fort Wright, Fort Thomas to Florence, Intrust takes care of tech headaches so you can focus on your business.

Technology is changing fast, cyber security even faster. It's difficult for a single IT person or even a small team to keep up. That can leave you vulnerable to ransomware or other malware, business email compromise, phishing, a data breach and other online threats. Make sure you protect the business you're working so hard to grow. Intrust proactive IT support includes:

  • 24/7/365 security operations center (SOC) monitoring.

  • Peace of mind and our Million Dollar Ransomware Guarantee

  • Talking to an owner each time you call (we’re employee-owned)

  • A support provider with a 99% satisfaction rate and customers that stay with us for many years

  • Long-term results, without the long-term contracts (cancel anytime with 30 days notice)

Let's Talk About Your IT Needs

Intrust IT Team Northern Kentucky IT Support

Northern Kentucky IT Support

  • 1 Fixed-rate, all-inclusive pricing
  • 2 Unlimited on-site technical support
  • 3 LOCAL IT helpdesk you can email, call, chat with, send a webform to or even visit
  • 4 IT roadmap (strategy plan), reveiwed quarterly
  • 5 Our Million Dollar Ransomware Guarantee

Say Goodbye to Wild Guesses

Does trying to predict your tech costs feel as random as reading tea leaves? Take the guesswork out of your technology budget with a comprehensive IT roadmap. Your Northern Kentucky IT support plan begins with an in-depth assessment and roadmap creation. Then we help you manage that plan over time, budgeting for bigger expenses before they're needed. That's the power of having an experienced IT partner at your side: most of the guesswork goes away. At Intrust, we have monthly, flat-rate pricing for our proactive IT and cyber security services. Let us help you build the IT infrastructure your NKY company will need in the future.

Trusted IT Support for NKY Businesses

You may need CompleteCare, or fully managed IT support plan, or EnterpriseCare, providing support and expertise for your in-house IT team. In either case, Intrust IT has the experience your Northern Kentucky business needs. With managed services, your business will benefit from a local support helpdesk, ongoing cybersecurity training and strategic IT planning as well as software updates for all your servers, networks and PCs.

With enterprise IT support, we lend expertise and hands-on assistance to your internal team where needed. Think of us as your IT team's new BFFs. Intrust can provide the specialized and deep subject matter expertise that would be too costly to hire in house. We can also bring continuity during staff shortages or turnover, which is common in a competitive hiring market like Northern Kentucky.

IT Support

  • 1 On-demand help desk support, remote and on site
  • 2 24/7/365 proactive network and endpoint monitoring
  • 3 Software updates and patch management
  • 4 Assistance with technology purchasing
  • 5 IT automation

Real ROI for IT Support in NKY

Proactive and strategic IT support provides indispensable value to your Northern Kentucky business. The seasoned IT team at Intrust brings experience, knowledge and ability to help accelerate your business growth. Don't let IT and tech issues hold you back. Instead, partner with the right IT provider to propel you forward into the next opportunity.

Every time you contact Intrust IT, you talk to the owner. That's because we're employee-owned and invested in your success for the long term. Just ask any of the customers we've been serving since we opened in 1992.

Whether you are in Southgate, Wilder, Newport, Fort Thomas or anywhere else in the Northern Kentucky and Cincinnati area, Intrust IT shows up for your business.

  • We'll uncover trouble spots in your IT infrastructure and help you find affordable solutions.

  • You'll have help when and where you need it, whether we're providing managed or enterprise IT support.

  • Cyber security is always top of mind and a core component, not an afterthought.

  • We keep your systems running smoothly, finding issues and fixing them before they become IT fires.

Cyber Security for Northern Kentucky Businesses

We're as tough on cyber crime as we are easy on clients. Your cybersecurity plan should give you complete confidence without getting in the way of business. That's why cyber threat training is a core component of our IT services. The number one security risk to any business is people. We train your team to spot the tricks and avoid common traps that criminals use to access your system. It's all part of your all-inclusive, flat-fee service agreement.

You may have seen Intrust's Dave Hatter on local TV and radio news, spreading the word about cyber security. Dave has earned several security-related certifications including CISSP—considered by many to be the world's premier cybersecurity certification. CISSP certification can only be earned by demonstrating years of hands-on cybersecurity experience.

Our cybersecurity services include:

  • Training "human firewalls": Transforming your biggest risk (people) into your best defense.

  • Anti-malware strategies: Protecting you from ransomware, spyware, viruses and other malware.

  • Threat detection: Proactively protecting you from cyber criminals and hackers.

  • Assessing liability: We find and fix the weak spots in your network before criminals can exploit them.

Let us show you what we can do

Going Beyond Support for Your NKY Business

Technology can either help you reach your goals or be an obstacle in your path. Maybe you need to enable remote work, add new locations, migrate to the cloud, improve a customer service system or upgrade from a legacy system. Intrust IT has the technical knowledge to offer turn-key IT projects and cloud services that get you there more quickly and much more easily.

Don't let technology hold you back. Connect with the Intrust team for a customized plan at an affordable price—plus, a plan of action to reach your goal without straining existing resources.

  • Choose the right IT partner to get the best return on investment (ROI) for the lowest total cost of ownership (TCO) while ensuring scalability.

  • Get an affordable solution that is customized to your specific business needs.

  • Leverage solutions built for cyber security as a core component, not an afterthought.

  • Choose the IT team that will be with you through installation and implementation, using strategic vendor partners for in-depth expertise where needed.

We have the right size managed IT support plan for your business.

Basic Care

A reactive service model best for organizations with a part-time IT support person with under 20 computer users and no servers.  Includes a subset of our IT management tools to patch your endpoints, 24/7/365 cybersecurity protection, and an hour of requested support each month. View full service comparison.

EssentialCare Intrust IT

Complete Care

Shared responsibility model with proactive managed IT services for organizations with 10-100 computer users and no internal IT team. Includes strategic business reviews, 24/7/365 cybersecurity protection, and unlimited support to ensure a stable and secure IT environment. View full service comparison.

CompleteCare Intrust IT

Enterprise Care

A monthly retainer service model intended for organizations with over 100+ computer users who have at least one dedicated IT person on staff. We complement your IT team with our technical knowledge and dedicated resources to handle ongoing defined tasks and/or projects. All of our support tools including our 24/7/365 cybersecurity protection can be deployed if desired. View full service comparison.

EnterpriseCare Intrust IT

Get Reliable NKY IT Support

Get Reliable NKY IT Support You Deserve Now

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1. Schedule a time for us to meet (we'll come to you)

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2. Tell us your tech troubles and ambitions

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3. Partner with Intrust and get back to your goals

At your location, by Zoom or phone