Mason IT Support and Cyber Security MSP

Intrust handles your Mason IT support and cyber security from the smallest details to the biggest picture.

Feel Like a Juggler?

While you’re trying to put out IT and tech fires, does your to-do list keep growing? Intrust IT can help. As a Cincinnati-based managed service provider, we serve businesses of all sizes in Mason, Ohio.

We know it's difficult for one person or a small IT team to keep up with the fast-changing world of technology and cyber security. Lean on our expertise to support your internal IT staff or for a fully managed and outsourced IT solution.

As a Mason IT support provider, Intrust offers:

  • 24/7/365 monitoring by an expertly staffed security operations center (SOC).

  • Risk-free support with no-long term contracts (just long-term results).

  • Excellent customer service (we have a 99% satisfaction rate and customers stay with us for many years).

  • Talk to an owner every time you call (we're employee-owned and empowered to serve).

  • Trust in our Million Dollar Ransomware Guarantee, it's just one way we give you peace of mind.

Let's Talk About Your IT Needs

IT Services Core Values Northern Kentucky IT Support

Managed IT Support for Businesses

  • 1 24/7/365 network system and endpoint monitoring
  • 2 Unlimited on-site technical support with on-site check-ins each month
  • 3 Fixed pricing and no long-term contracts
  • 4 A local IT helpdesk (reach out by email, phone, chat, webform or in person)
  • 5 An IT strategy plan, reviewed quarterly
  • 6 Our Million Dollar Ransomware Guarantee

Making Wild Guesses About Technology?

It’s hard enough trying to keep up with the latest business trends, much less make informed technology decisions when the landscape changes daily. Deciding which technology is best for your company, and determining the costs and risks can make your head spin. But it doesn't have to feel as random as reading tea leaves.

With an experienced IT service provider at your side, much of the guesswork can be taken out of IT budgeting. At Intrust, we have flat-rate monthly pricing for our proactive support and cyber security services. Then we take it a step further by helping you budget better for the IT infrastructure your company will need in the future.

Trusted Mason IT Support

Even if you're not sure whether you need fully managed IT support or enterprise it support for your in-house IT team, Intrust has the expertise you need. The benefits of Intrust managed services for your Mason business include strategic IT planning, a support helpdesk, ongoing cyber security training, as well as software updates for all your PCs, servers and networks.

With enterprise IT support, your team benefits from deep subject matter expertise that you can't afford to hire for in-house. We also become your tech team's BFFs, offering hands-on assistance whenever needed.

IT Support

  • 1 24/7/365 proactive system monitoring
  • 2 Software updates and patch management
  • 3 On-demand help desk support, remote or on-site
  • 4 Purchasing assistance for technology
  • 5 IT automation

Get Real ROI for Your IT Support

Proactive and strategic IT support gives an indispensable value to your Mason business. Our  seasoned IT team delivers the knowledge, experience and ability to help accelerate your business’s growth. Instead of IT and tech issues holding you back, we can propel you forward into the next opportunity.

At Intrust, everyone is an owner of the company as well as a full-time employee. It is in our personal interest for your company to achieve long-term growth and success. We've been providing IT support to Ohio businesses since we opened in 1992. Ask any of our customers how we’re doing.

Intrust IT shows up for your business, whether you are in Mason or another Cincinnati area location, from Blue Ash to Northern Kentucky, to West Chester and beyond.

  • We check your IT infrastructure and point you to affordable solutions if we find faults.

  • Our solutions are never an afterthought. We always put cyber security at the forefront, as a core component.

  • Our team proactively scans and analyzes your system for needed updates and patches to keep your systems running smoothly.

  • Whether managed or enterprise, you'll have help when and where you need it.

Cyber Security for Mason Businesses

We are tough on crime but easy on our clients. Your cyber security plan should give you complete confidence without getting in the way of your business. Staff training is essential to reduce your risk. We will train your people on how to protect themselves and your business while we protect your network and endpoints. Empowered employees will learn how to spot and avoid the common tricks criminals use to access your system—it’s all part of your service agreement.

Dave Hatter, our cyber security expert, has earned several related certifications including what is considered by many to be the world's premier cybersecurity certification—CISSP. It can only be earned by showing years of in-field cyber security experience. You might have even seen Dave providing expert commentary on local TV and news.

Our cybersecurity services include:

  • Threat detection to protect your network from hackers and cyber criminals.

  • Liability assessment to find and fix any weak areas before they can be exploited.

  • Anti-malware strategies to protect you from malware, including viruses, spyware and ransomware.

  • Training your team to become "human firewalls" that spot bogus emails, requests, links, etc. before they cause harm to your network.

Let us show you what we can do

Going Beyond To Support Your Business

Technology can either help or hinder your efforts when you are trying to achieve a business goal. Moving to the cloud, upgrading a legacy system, adding new locations, enabling remote work, improving a customer service system—these can all require additional technical knowledge and support. That's why we offer turnkey IT projects and cloud services.

Don't let technology hold you back. Accomplish your goals more quickly and easily and without straining existing resources. With Intrust, you'll receive a customized plan with affordable pricing and a plan of action to implement your needs.

  • Cyber security is built into every solution as a core component, not an afterthought or add-on.

  • Get an affordable, customized solution that gives you everything you need (and nothing you don't).

  • Leverage the right technology to ensure scalability at the lowest total cost of ownership (TCO) and best return on investment (ROI).

  • We're at your side every step of the way, from installation to implementation, leveraging trusted vendor partners strategically for in-depth expertise where needed.

We have the right size managed IT support plan for your business.

Basic Care

A reactive service model best for organizations with a part-time IT support person with under 20 computer users and no servers.  Includes a subset of our IT management tools to patch your endpoints, 24/7/365 cybersecurity protection, and an hour of requested support each month. View full service comparison.

EssentialCare Intrust IT

Complete Care

Shared responsibility model with proactive managed IT services for organizations with 10-100 computer users and no internal IT team. Includes strategic business reviews, 24/7/365 cybersecurity protection, and unlimited support to ensure a stable and secure IT environment. View full service comparison.

CompleteCare Intrust IT

Enterprise Care

A monthly retainer service model intended for organizations with over 100+ computer users who have at least one dedicated IT person on staff. We complement your IT team with our technical knowledge and dedicated resources to handle ongoing defined tasks and/or projects. All of our support tools including our 24/7/365 cybersecurity protection can be deployed if desired. View full service comparison.

EnterpriseCare Intrust IT

Get Reliable Mason IT Support

Get Reliable Mason IT Support You Deserve Now

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1. Schedule a time for us to meet (we'll come to you)

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2. Tell us your tech troubles and ambitions

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3. Partner with Intrust and get back to your goals

At your location, by Zoom or phone