Cincinnati IT Support and Cyber Security MSP

From the smallest details to the biggest picture, Intrust can handle all your Cincinnati IT support and cyber security because we get you AND we get back to you.

Feel Like You’re Coming and Going?

Managing your business should not take a backseat to fighting IT fires. Growth shouldn’t be constrained by technology. Your Cincinnati business needs IT support that will help it get to the next level. Lean on the expertise of Intrust IT for a fully managed and outsourced IT solution. We live and work in the Cincinnati, OH, area, too.

 Intrust offers small and medium sized business in Cincinnati IT support that includes:

  • 24/7/365 expertly staffed security operations center (SOC) with a million dollar ransomware guarantee.

  • A responsive team that’s earned a 99% satisfaction rate from our customers. They stay with us for many years.

  • Speaking to an owner every time you call. (We're employee-owned, which means we are empowered to serve you.)

  • No long-term IT contracts, just long-term results.

Let's Talk About Your IT Needs

IT Services Core Values Northern Kentucky IT Support

Managed IT Support

We support businesses across the Cincinnati and Dayton region from our offices, right here in Cincinnati, OH. Here are four reasons why businesses trust Intrust IT:

  • 1 On-site check-ins each month with unlimited technical support on your site
  • 2 An IT helpdesk based locally (come by or reach us by email, phone, chat or online)
  • 3 Fixed pricing and no long-term contracts
  • 4 An IT strategy plan, reviewed quarterly

We Take the Guesswork Out of Technology

You need to keep up with the latest trends for your business. You don’t need to also keep up with advancing technology. We do that for you so that you can make informed technology decisions when the landscape changes. Sleep easier knowing that Intrust IT is your partner in choosing the best technology to drive your company forward, manage your costs and lower your risks.

Much of the guesswork can be taken out of your IT budgeting with our flat-rate monthly pricing, proactive support and cyber security services. You’ll have the insight you need to budget for future IT infrastructure needs before they happen.

Trusted IT Support for Cincinnati Businesses

Some businesses choose our CompleteCare managed services that include strategic IT planning, a support helpdesk, ongoing cybersecurity training, as well as software updates for all your PCs, servers and networks. For businesses with internal support teams, we also offer EnterpriseCare, adding extra manpower, deep subject matter expertise and specialized services when you need them. We’ll be your IT team’s BFFs.

IT Support for Cincinnati, Ohio

  • 1 On-demand help desk support, on-site or remote
  • 2 Proactive system monitoring 24/7/365 by an expertly staffed Security Operations Center
  • 3 Software patch management and updates
  • 4 Technology purchasing assistance
  • 5 IT automation

Real Return on Your IT Investment

Because we are both proactive and strategic, you get a real return on investment (ROI), an indispensable value for your Cincinnati business. Our seasoned IT team delivers the knowledge and experience to accelerate your business’s growth.  Your IT and tech issues will no longer hold you back, but propel you forward into the next opportunity.

Every one of our full-time employees is also an owner of the company. That means we all have a vested interest in YOUR business. If you do well, we do well. We help your company achieve long-term growth and success. 

Our IT support to Ohio businesses began in 1992 and all of our customers will gladly let you know how we are doing.

We’re here, in your community, and we show up for your business, whether you are in Blue Ash, Dayton, Cincinnati or beyond.

  • Cyber security is a core component, not an afterthought, and always top of mind.

  • We examine your IT infrastructure and, if we find faults, we will point you to affordable solutions.

  • We proactively monitor and analyze your system to keep it running smoothly and apply updates and patches before you’re hit with IT fires.

  • Whether managed or enterprise, you'll have help when and where you need it.

We have the right size managed IT support plan for your business.

Basic Care

A reactive service model best for organizations using all cloud services.  A good fit for this service typically has less than 20 computer users, no servers, and handles most of their support needs in-house.  Includes a subset of our IT management and security software to patch and protect your endpoints, while being monitored by our 24/7/365 security operations center. View full service comparison.

EssentialCare Intrust IT

Complete Care

Shared responsibility model with proactive managed IT services for organizations with 10-100 computer users and no internal IT team. Includes strategic business reviews, 24/7/365 cybersecurity protection, and unlimited support to ensure a stable and secure IT environment. View full service comparison.

CompleteCare Intrust IT

Enterprise Care

A monthly retainer service model intended for organizations with over 100+ computer users who have at least one dedicated IT person on staff. We complement your IT team with our technical knowledge and dedicated resources to handle ongoing defined tasks and/or projects. All of our support tools including our 24/7/365 cybersecurity protection can be deployed if desired. View full service comparison.

EnterpriseCare Intrust IT

Cyber Security in Cincinnati

What you want and what you will get from us is complete confidence in your cyber security plan.  We protect your network and endpoints, but staff training is also essential to reduce your risk. That’s why training is part of your service agreement.  We empower your employees with training so they can protect themselves and your business.

 Our cyber security expert, Dave Hatter, has earned all the cyber security certificates, including Certified Information Systems Security Professional (CISSP), which is considered the world’s best. The CISSP is only earned by showing years of in-field cyber security experience.  Dave earned this certificate based on his experience and he often shares it. You might have seen his expert commentary on local TV and news.

Intrust’s cyber security services include:

  • Network protection against cyber criminals and hackers.

  • Scanning your network for weak areas and fixing them before they can be exploited by those criminals.

  • Using strategies to protect you from malware, including viruses, spyware and ransomware.

  • Turning your employees into "human firewalls" so they can easily spot bogus emails, requests, links, etc. before they cause harm to your network.

Let us show you what we can do

Going Beyond For Your Cincinnati Business

Whatever path your business is on, technology can either help or hinder your progress. Intrust IT also provides turnkey IT projects and cloud services to get you over those hurdles. Moving to the cloud? Upgrading an existing system? Adding new locations? Enabling remote work? Improving a customer service system? Our team has done it all and can keep the ride smooth for your team.

Don’t let technology be a roadblock. Connect with Intrust to accomplish your goals more quickly and easily and without straining your budget. You’ll receive a customized, affordable plan of action to implement your needs.

  • Cyber security is built into every solution as a core component, not an afterthought or add-on.

  • Our customized solutions give you everything you need (and nothing you don't).

  • We leverage the appropriate technology to ensure scalability at the lowest total cost of ownership (TCO) and best return on investment (ROI).

  • We are your neighbors, at your side every step of the way, from installation to implementation. We leverage trusted vendor partners strategically for in-depth expertise where needed.

Get Reliable Cincinnati IT Support

Get Reliable Cincinnati IT Support You Deserve Now

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1. Schedule a time for us to meet (we'll come to you)

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2. Tell us your tech troubles and ambitions

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3. Partner with Intrust and get back to your goals

At your location, by Zoom or phone