Press Release: Intrust IT Acquires Managed IT Services Division from Afidence

Intrust IT Acquires Managed IT Services Division from Afidence

We are pleased to announce our latest acquisition of the managed IT services division from Afidence. This purchase enables us to live out our passion of expanding employee ownership and building our local economy. Read the official press release below and contact us with any questions.

Afidence Announces Sale of Managed IT Services Division to Intrust IT

Afidence, a technology consulting and services firm headquartered in Mason, has announced it has sold its managed IT services division to Blue Ash-based Intrust IT.

The move will allow Afidence to focus on serving its mid-market and enterprise clients, with services that primarily include project management, cloud/infrastructure, cybersecurity and application development.

“We are so grateful and appreciative of our managed IT services clients and our devoted team members who have served them throughout the years. These relationships mean the world to us,” said Bryan Hogan, CEO/president and co-owner at Afidence. “Our managed IT services clients and team are in a position to thrive with Intrust IT—an organization focused on providing managed IT services,” said Hogan.

“We cannot be happier knowing Intrust IT is the ideal organization to take our managed IT services clients and team to the next level,” said Barbara Hogan, co-owner of Afidence, who explained that intensive consideration went into the decision to divest this portion of the business. “We’re also pleased that every managed IT services team member will have continued employment with Intrust IT,” she said.

Afidence is ensuring all clients and employees will be transitioned smoothly into a company culture that embraces the same core values as Afidence, according to Bryan Hogan. “Those values include an emphasis on strong relationships that are rooted in trust and transparency,” he said. “During this process, it has been—and continues to be—our top priority to ensure both our employees and clients will flourish as a result of this transition.”

Intrust IT, an IT support and cybersecurity company, primarily serves small and medium-sized businesses in the greater Cincinnati area. In 2019, Intrust IT became employee owned through an Employee Stock Ownership Plan (ESOP). For the past several years, Intrust IT has reported customer satisfaction scores of 99 percent or higher. Intrust IT has also been nationally recognized with an All-Star Champion award from the Great Game of Business (GGOB) thanks to its excellence in implementing open book management practices. Intrust IT has been a finalist for the Business Courier's Best Places to Work awards nine of the last ten years.

Intrust IT CEO Tim Rettig said the deal developed through an existing relationship between Afidence and Intrust IT, adding how the two firms share a dedication to company culture and customer service. “We’re like-minded in our approach to serving and supporting clients and our focus on fostering a healthy, positive company culture,” said Rettig. “We’re pleased this deal makes our ESOP stronger and expands the benefit to a larger group. We’re excited to bring these
new staff members onto our award-winning team, and we look forward to continuing to provide stellar service to the managed IT clients of Afidence.”

Hogan added this is a milestone step for Afidence as they enter a new phase of expansion. “Our company was built on serving mid-market and enterprise clients, and this enables us to have a singular focus that will give us the opportunity to have even greater impact going forward,” he said.

About Afidence

Since 2010, Afidence—a name which stems from Latin for “joining in trust”—has provided clients with unbiased, real-time business and IT solutions. Built on a foundation of integrity, quality, and strong relationships, Afidence relentlessly serves the best interests of clients, employees, and colleagues. Headquartered in Mason, Afidence specializes in project management, cloud/infrastructure, cybersecurity and application development. Afidence’s proven syncMETHODOLOGY™ process ensures that each step and deliverable is proactively communicated in an easy to understand, open and transparent manner. To learn more about Afidence, visit www.afidence.com.

About Intrust

Intrust IT is a Cincinnati IT support and cybersecurity partner that gets you and gets back to you. As a locally owned small business, Intrust IT empathizes with business owners, uses ingenuity to solve problems and delivers service that makes clients happy. Intrust IT was founded in 1992 by Tim Rettig and ever since, has been putting the “service” in “managed services.” As of 2019, Intrust IT is an employee-owned company. By growing together as a business, team members inspire each other and clients in a new way to do more and impact the region. Visit www.intrust-it.com to learn more.

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