IT Support
Cyber Security Company or IT Services Company: Which Best Protects Your Business?
Cyber security can be confusing and it’s difficult to know where to turn for help. There are many companies, software and tools available that claim to have the answer. As a business owner, you need expert help. Cyber security businesses tend to fall into two main categories: cyber security companies and IT services companies including…
Read MoreDesktop as a Service (DaaS) and Virtual Desktops: Are They Right for Your Business?
One of our jobs as a managed service provider (MSP) is to help our clients understand new IT and whether or not it will work for their business. The latest hot topic is virtual desktops. Here we take you through what you need to know about desktop as a service (DaaS). COVID-19 caused many changes…
Read MoreKeeping Your Company and Your Identity Safe Online
Intrust’s cybersecurity pro, Dave Hatter, appeared on Local 12 this week to talk about the importance of keeping your identity safe online. Dave explained it’s important to understand that bad guys want your information because, “it makes it possible for them to impersonate you. Whether that’s trying to file for fraudulent credit, trying to get…
Read MoreBuy Business IT Infrastructure Equipment Now for 2021 Tax Benefits
There’s a great tax benefit out there for anyone looking to upgrade their businesses IT infrastructure, but if you wait too long to make your purchases, you could miss out. Section 179 tax benefits only apply to equipment both purchased AND put into service this year. With supply issues we’re seeing and delivery time taking…
Read MoreTalk Like a CIO: IT Jargon and IT Terminology Updates
Technology terms are like a revolving door. Once you get the hang of one, the door rotates and something else needs to be learned. Sometimes it is difficult to keep up with IT jargon and terminology. IoB? Distributed cloud? Open source? Knowing what they mean is important, especially when you talk with your IT service…
Read MoreMultifactor Authentication: There’s No Cyber Security (Insurance) Without It
As a managed service provider, we have long advocated that companies implement multifactor authentication (MFA) as one of the single most impactful changes you can make to improve your cyber security. If you have been reluctant before now, here is yet another compelling reason to make the change to MFA for your organization. If you…
Read MoreWhich Is Better: Google Workplace or Microsoft 365?
As a managed service provider, we get asked this question a lot. Why Microsoft 365? Why not Google Workplace? You might think: six of one, half dozen of the other, but there are some significant differences. Before you decide, here are some questions to ask yourself: Are you used to Access and Publisher? You like…
Read MoreChange IT Company Guide: Ready to Change IT Support?
There are several reasons why you might want to change IT support providers. Maybe you’ve outgrown their services or are unhappy with their response time. Or, maybe you’ve never used a managed service provider (MSP) before and want to know the benefits, onboarding process and, of course, how to find a good one. This guide…
Read MoreIs Moving to Microsoft Teams Right for Your Business?
If any kind of change sends chills up your spine, you’re not alone. Even moving from one type of IT tool to another: Is it really worth the pain? As a managed service provider, we often answer this question in relation to moving to Microsoft Teams, which is a tool of the Microsoft 365 group…
Read More10 Signs It’s Time to Switch Providers
When it comes to managed IT support and supplemental IT services, there are a wide range of IT providers out there—and they are far from equal. So, it’s frustrating to see businesses settle for IT support that doesn’t meet their needs simply because they’re scared to switch. Yes, switching takes a little effort and time.…
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