IT Support

Welcome to our IT support blog posts. Bookmark this page to stay in the loop with our expert advice about IT and workplace security. Learn more about dealing with common challenges with Microsoft, Webex, cyber security and more.

Endpoint Detection and Response (EDR)

Why You Need Endpoint Detection and Response (EDR): Next Gen AV

By Dave Hatter | March 10, 2022

You know by now that your cyber security comes down to far more than your antivirus (AV) software. But that doesn’t mean you shouldn’t stay up to date on the…

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Avoiding Ransomware attack at Your Company

Your Money or Your (Company’s) Life? Avoiding a Ransomware Attack

By Dave Hatter | March 10, 2022

Ransomware is a growing billion-dollar business and hackers have launched high-profile ransomware attacks against nearly every industry from healthcare to higher education to financial services, often with large ransoms and…

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Intrust IT explores crypto mining on company servers

Crypto Mining on Company Servers

By Dave Hatter | February 24, 2022

Here at Intrust IT, we’ve seen an increase in crypto mining on company servers with new  and existing clients. Our vulnerability assessment can catch if employees are engaging in crypto…

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Hiring IT Staff and Recruiting IT Professionals

Is Hiring IT Staff an Uphill Battle? You’re Not Alone

By Tim Rettig | February 10, 2022

If you are finding that hiring IT staff feels  impossible, you are not alone.  According to a recent Wall Street Journal article, there are a lot  of IT job openings…

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Cyber Security Company vs IT Company?

Cyber Security Company or IT Services Company: Which Best Protects Your Business?

By Eric Martinez | December 9, 2021

Cyber security can be confusing and it’s difficult to know where to turn for help. There are many companies, software and tools available that claim to have the answer. As…

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Virtual Desktop DaaS and Cloud PC

Desktop as a Service (DaaS) and Virtual Desktops: Are They Right for Your Business?

By Intrust Man | November 22, 2021

One of our jobs as a managed service provider (MSP) is to help our clients understand new IT and whether or not it will work for their business. The latest…

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Keep Your Identity Safe Online

Keeping Your Company and Your Identity Safe Online

By Intrust Man | November 16, 2021

Intrust’s cybersecurity pro, Dave Hatter, appeared on Local 12 this week to talk about the importance of keeping your identity safe online. Dave explained it’s important to understand that bad…

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Tax Benefits on Business IT Infrastructure Purchases

Buy Business IT Infrastructure Equipment Now for 2021 Tax Benefits

By Intrust Man | November 2, 2021

There’s a great tax benefit out there for anyone looking to upgrade their businesses IT infrastructure, but if you wait too long to make your purchases, you could miss out.…

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Anti-Spoofing Rules for Office 365

Office 365 Mail Rules to Use for Anti-Spoofing

By Intrust Man | October 14, 2021

Fraudulent emails are becoming a common cyber threat. Anti-spoofing mail rules set up in Office 365 can help. In these phishing schemes, scammers research internal company names and send emails…

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IT Jargon and IT Terminology

Talk Like a CIO: IT Jargon and IT Terminology Updates

By Intrust Man | October 7, 2021

Technology terms are like a revolving door. Once you get the hang of one, the door rotates and something else needs to be learned. Sometimes it is difficult to keep…

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