Azure vs AWS: Which Should I Choose?

Azure vs Aws

The Azure vs AWS debate is a complex one to handle. You’re likely thinking about which cloud architecture of the two is right for your business.  Both platforms are well-established: Azure has been around since 2010 and AWS has been kicking since 2006. Azure was developed by Microsoft, while AWS was developed by Amazon. In…

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8 Best Cloud Organization Tips (And Why You Should Use Them)

Cloud Organization Tips

The cloud makes it easy to share, store and manage files, but without routine maintenance, it can become messier than a department store on Black Friday. As a managed service provider, this isn’t our first rodeo. The good news is there are several best practices for cloud organization that you can use to streamline your…

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Reply Chain Phishing Attacks: Protect Your Business

Reply Chain Phishing Attacks

Did you know that phishing is still the primary method for cyber attacks? Protecting yourself and your business from threats like reply chain phishing attacks is important to the health and viability of your business. For remote workers, cyber security is particularly critical in their day-to-day work.  With hackers getting more sophisticated, it can be…

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6 Tech Tools to Stop Using in 2023

6 Tech Tools Past Their Due Date in 2023 (1)

Technology is ever-changing. As new products emerge or innovations offer improvements on older ones, it’s no wonder many become obsolete or unusable. It’s hard to know which tech tools to stop using to enable your organization’s digital transformation. What may have been a popular tech tool in the past may now be vulnerable to cyberattacks…

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Is It Time for a New IT Partner in 2023?

New Year, New IT Partner

Threat actors have successfully harmed many small and medium-sized businesses (or SMBs) over the past several years. SMBs have had a wake up call. Many are finally getting the message that cybercriminals see smaller businesses with relatively low staff as easy targets because they often don’t invest in the right cyber security.  A recent survey…

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What Are the Benefits of IT Service Management?

What Are The Benefits of IT Service Management - FAQ

IT service management benefits include: IT service management achieves the above benefits by: Aside from the benefits above, using an ITSM  provides solid day-to-day conveniences that better help your business run efficiently and effectively.   ITSM handles multiple issues, including solving recurring problems (i.e., “this application is stuck again”) and all service requests, whether they are…

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What Is IT Service Management?

What is IT Service Management-FAQ

An IT service management (or ITSM) company uses a process to plan, support, create, deliver, operate and implement your IT technology to best serve you and your customers or clients. An ITSM’s scope of work covers all technology services and devices. Laptops and laptop applications, printers,  servers, all software applications and even your passwords. ITSMs…

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What is a zero day attack?

Zero Day Attack

A zero day attack is a cyber attack that takes advantage of an unknown or unpatched vulnerability for the first time. This could mean that the vulnerability is completely new and that no one was aware of it previously. Or, it could mean that the vulnerability was known, but there was no known way to…

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What is a vulnerability vs an exploit?

What is a vulnerability vs an exploit

There’s a simple way to remember what is a vulnerability vs an exploit. A vulnerability is a weak spot in an IT system or program. An exploit is the act of using that vulnerability to enter or compromise software or IT networks. You can’t have an exploit without a vulnerability but you CAN (and often…

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